Rosewill Computer Case 422 Informations techniques télécharger pdf (Page 20)

Dedication

A Note to Instructors

I was a teacher long before I had the title professor. Sharing what I know has always been

as natural as walking to me, but sitting still to write what I know is not as natural, so compos-

ing this text has always been one of my greatest challenges. Thank you so much for choosing

this text. I thank you for sharing your knowledge and experience with your students. Your

dedication to education is what makes the student experience so valuable.

A Note to Students

Writing a textbook is really different from teaching class. I have said for years that my stu-

dents are like my children, except that I don’t have to pay to send them through college. I am

happy to claim any of you who have this text. I wish that I could be in each classroom with you

as you start your IT career. How exciting!

Another thing that I tell my students is that I am not an expert. Computer repair is an

ever-changing field and I have been in it since PCs started being used. You have to be excited

about the never-ending changes to be good in this field. You can never stop learning or you

will not be very good any more. I offer one important piece of advice:

Consistent, high-quality service boils down to two equally important things: caring and

competence.

—Chip R. Bell and Ron Zemke

I dedicate this book to you. I can help you with the competence piece, but you are going

to have to work on the caring part. Do not ever forget that there are people behind those

machines that you love to repair. Taking care of people is as important as taking care of the

computers.

Acknowledgments

I am so thankful for the support of my family during the production of this book. My husband

Karl and daughters Raina and Karalina were such a source of inspiration and encouragement.

Thanks to my colleagues, adjuncts, and students at my college who offered numerous valuable

suggestions for improvement and testing the new material. I am especially grateful for the help

and edits provided by Kathy A. Himle from Salt Lake Community College.

Many thanks are also due the folks at Pearson. The professionalism and support given

during this edition was stellar. Thank you so much Pearson team and especially Drew Cupp,

Mary Beth Ray, and two of the toughest technical reviewers I have had since my first and

second editions, Chris Crayton and Jeff McDowell. You two kept me up late at night trying to

figure out a way to make things better. I thank you so much for your conscientious efforts.

Finally, thank you to the students who have taken the time to share their

recommendations for improvement. You are the reason I write this book each time. Please

send me any ideas and comments you may have. I love hearing from you and of your successes.

I may be reached at [email protected].

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Rosewill Computer Case 422 Informations techniques Page 20